Toward a Sustainable Development of E-Commerce in EU

[Full title: Toward a Sustainable Development of E-Commerce in EU: The Role of Education, Internet Infrastructure, Income, and Economic Freedom on E-Commerce Growth]

Citation: Jula, N.M.; Staicu, G.I.; Moraru, L.C.; Bodislav, D.A. Toward a Sustainable Development of E-Commerce in EU: The Role of Education, Internet Infrastructure, Income, and Economic Freedom on E-Commerce Growth Sustainability 2024 , 16 , 3809. https://doi.org/ 10.3390/su 16093809 Academic Editors: Gomaa Agag, Ziad H. Abdelmoety and Mansour Alyahya Received: 18 March 2024 Revised: 20 April 2024 Accepted: 30 April 2024 Published: 1 May 2024 Copyright: © 2024 by the authors Licensee MDPI, Basel, Switzerland This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https:// creativecommons.org/licenses/by/ 4.0/) sustainability Article Toward a Sustainable Development of E-Commerce in EU: The Role of Education, Internet Infrastructure, Income, and Economic Freedom on E-Commerce Growth Nicolae Marius Jula 1 , Gabriel Ilie Staicu 2 , Liviu C ă t ă lin Moraru 2 and Dumitru Alexandru Bodislav 2, * 1 Faculty of Business and Administration, University of Bucharest, 030018 Bucharest, Romania; marius.jula@faa.unibuc.ro 2 Faculty of Theoretical and Applied Economics, The Bucharest University of Economic Studies, 010374 Bucharest, Romania; gabriel.staicu@economie.ase.ro (G.I.S.); liviu.moraru@economie.ase.ro (L.C.M.) * Correspondence: alex.bodislav@ase.ro; Tel.: +40-721-569-757 Abstract: The emergence of e-commerce reshaped the traditional trade models, also playing a significant role in meeting the UN sustainable development goals. According to the UN, sustained growth and social development must include resilient infrastructure, foster innovation, allow for better access to information and communications technology, and universal and affordable internet infrastructure. This study explores a multidimensional analysis of e-commerce development in the EU generated by the following factors: education, internet infrastructure, income, and economic freedom. We use an ARDL econometric model and Eurostat data. Additionally, we analyze the time responsiveness of e-commerce growth to changes in these factors. In the long run, our findings identify a stable and positive relationship between e-commerce and all these factors. However, in the short run, our results illustrate significant dynamics between two variables and e-commerce. Specifically, the level of internet access and the percentage of individuals who use the internet daily exhibit a positive short-run impact on e-commerce sales, with the system absorbing shocks within a short period. This research advocates for targeted policies that support innovation, fair competition, and consumer protection in the digital economy. This research provides valuable guidance for policymakers and stakeholders in improving the institutional framework to promote a sustainable development of e-commerce in the EU Keywords: sustainable development; e-commerce; ADRL model; education; internet infrastructure; economic growth; economic freedom; institutional quality 1. Introduction The landscape of commerce has undergone a systemic shift in recent decades, transitioning from traditional brick-and-mortar trade to the boundless realm of e-commerce This rapid expansion of internet-related services has profoundly reshaped the role of technology within the business environment, as the online market redefines the parameters of trade. The adoption of information and communication technologies (ICT), particularly e-commerce, offers myriad benefits to businesses, including increased sales, reduced transactional costs, and enhanced understanding of customer preferences, product availability, and market dynamics. Moreover, ICT integration improves operational efficiency, accelerates processes, targets advertising efforts more effectively, and fosters the creation of virtual communities that serve as potential markets [ 1 ]. This creates an augmented relationship between e-commerce and digitalization [ 2 – 4 ]. With the help of the internet, previously inefficient markets have become more streamlined, affording small businesses the potential opportunities to compete with large competitors in different local and international markets. This shift towards efficiency and accessibility has positioned e-commerce as a disruptive challenge for traditional paradigms Sustainability 2024 , 16 , 3809. https://doi.org/10.3390/su 16093809 https://www.mdpi.com/journal/sustainability

Sustainability 2024 , 16 , 3809 2 of 21 However, according to OECD [ 5 ], large firms are more than twice as likely as small and medium enterprises (SMEs) to participate in e-commerce in most countries, and, more importantly, this gap tends to increase on average. In this regard, Grandon et al. [ 6 ] identified a causal relationship between the perceived strategic value of e-commerce and e-commerce adoption by SMEs. Related to exogenous factors, enterprises embracing the selling channel of e-commerce face economic, legal, technological, infrastructure, and social impediments while entering into e-commerce [ 7 ]. These factors might inhibit the SMEs in meeting the challenge of integrating e-commerce into their businesses; therefore, growth in these SMEs have not been as rapid as other large firms [ 8 ]. However, disparities in integrating e-commerce continue to exist not only among firms. According to The E-Commerce and Development Report [ 9 ], the United Nations suggests that the majority of developing countries face limitations in the advancement of their digital economies. These limitations stem largely from low income levels, low literacy rates, a lack of secure payment systems that can support online transactions, and cultural resistance to online transaction-making [ 10 ]. Other studies consider that institutional quality, governmental policies, and economic freedom indicators can be crucial to the accessibility of ICT and e-commerce development. For instance, Baliamoune-Lutz (2003) explores the nature and direction of the links between ICT diffusion, per capita income, trade and financial liberalization, literacy and education, and freedom indicators including economic freedom, civil liberties, and political rights [ 11 ]. The COVID-19 pandemic acted as an accelerator for online sales, as e-commerce quickly responded to the challenges of the COVID-19 pandemic by ensuring continued access to producers and services to consumers [ 12 ]. Having a presence in the digital market has become a matter of survival for most of the enterprises around the world. According to the European E-Commerce Report (2022), before the pandemic, 70% of small retailers in the European Union had no e-commerce offering or online presence. From a supply-side perspective, the proportion of e-shoppers grew from 55% in 2012 to 75% in 2022. On demand, the highest shares of internet users who bought or ordered goods or services over the internet in 2022 were recorded in the Netherlands (92%), Denmark (90%), and Ireland (89%). On the other hand, fewer than 50% had shopped online in Bulgaria (49%) [ 12 ]. The divergent trajectories in the adoption of e-commerce among nations, particularly in the EU, underscore the complex interplay of socio-economic, technological, and regulatory factors. The abovementioned findings consistently reveal a spectrum of disparities, ranging from disparities in internet penetration rates and digital infrastructure to variations in formal or informal institutions that prevail in different countries. Within these multidimensional influences, certain variables stand out as significant drivers of e-commerce development, fostering the dynamics of digital trade The study aims to investigate the relationship between some key socio-economic variables and the development of e-commerce in EU countries. This approach provides a structured framework for understanding how various factors contribute to the growth of e-commerce and its penetration into the business environment In this paper, we focus on five particular factors of e-commerce expansion in EU countries: (1) Educational factor : the share of the population aged 25–34 who have successfully completed tertiary studies. (2) Infrastructure autonomy factor : the percentage of individuals who use a portable computer or a handheld device to access the internet away from home or work. (3) The intensity of internet usage factor : (a) the percentage of individuals who use the internet daily and (b) the percentage of individuals who have ever used the internet (4) Income factor : the gross domestic product, as real expenditure per capita. (5) Institutional quality factor : the economic freedom index. The e-commerce expansion is estimated with the help of the percentage of enterprises with e-commerce sales (10 persons employed or more). This indicator was preferred to the percentage of e-commerce sales out of total sales due to its better illustration of e-commerce penetration into the business environment The contribution of our research to specific literature and, more importantly to policymakers, has two dimensions.

Sustainability 2024 , 16 , 3809 3 of 21 Firstly, this multifactorial analysis illustrates the intensity effect of these factors in driving the growth and sustainability of e-commerce in the EU. An examination of the existing literature within the realm of e-commerce indicates a predominant focus on single-country studies [ 13 – 17 ], often exploring individual factors [ 18 – 22 ]. Many of these studies predominantly emphasize technical elements such as infrastructure, cybersecurity, marketing strategies, and business models [ 7 ]. To address this notable research gap in the literature, the present study aims to construct an integrative ARDL model by exploring multidimensional factors, aiming to elucidate how these drivers interact to shape the e-commerce development within EU members Secondly, it analyzes the time responsiveness of e-commerce growth to changes in these factors. Our results provide useful insights into the short-run vs. long-run relationship between e-commerce and these factors. For example, our model identified a significant short-term causality between the level of internet access and e-commerce, while other variables are significant in long run This research gap in the specific literature related to time responsiveness might play a guiding role in designing EU short-run and long-run policies to better achieve its 2030 Digital Agenda. In the preceding years, the European Union has shown a commitment to advancing its Digital Agenda, as evidenced by the introduction of revised competition regulations such as the Digital Services Act, the Digital Market Act, and a new Digital Economy and Society Index (DESI) which tracks the progress made in EU member states in the digital environment. The EU admits that digital transformation is an unprecedented opportunity to accelerate digitalization, increase the Union’s resilience, and reduce external dependencies with both reforms and investments [ 23 ]. Therefore, the results of our research not only contribute to developments in ecommerce literature, but might also help EU policymakers to redesign short-run and long-run policies to foster a digital environment that promotes innovation, upholds principles of fair competition, and maintains adequate levels of consumer protection The next part is structured as follows. Section 2 provides an extended literature review of e-commerce development, with a special focus on the factors mentioned above. Section 3 describes the data and the methodology employed in this paper. Sections 4 and 5 discusses the results and potential limitations of our work. The Section 6 presents conclusions and proposes future research 2. Literature Review and Hypotheses Development In this paper, we analyze the relationship between the development of e-commerce and key socio-economic variables, with a keen focus on distinct factors such as education, internet infrastructure, internet usage, income level, and institutional quality Therefore, the present review of e-commerce literature is structured considering these independent variables 2.1. E-Commerce and Education One pivotal factor that has exerted a profound impact on the trajectory of e-commerce is the population aged 25–34 who have successfully completed tertiary studies. Often referred to as digital natives or millennials, this population epitomizes the tech-savvy generation, characterized by a high degree of digital literacy and a proclivity towards online engagement. Recent studies have consistently shown a strong correlation between educational attainment and e-commerce adoption, with college-educated individuals exhibiting higher rates of online purchasing behavior [ 24 ]. Understanding the consumption patterns and preferences of these individuals is thus paramount in understanding e-commerce development. Some research findings show that, for this educated segment, the variety and quickness of internet shopping are valuable characteristics of internet shopping [ 25 ]. In relation to consumers’ age, studies emphasize that younger people can adapt faster to

Sustainability 2024 , 16 , 3809 4 of 21 newer technologies, so they are more open to adopting the internet as shopping tool than others [ 26 ]. Educational attainment influences consumer behavior patterns, including preferences for online shopping and digital transactions. Research findings suggest that individuals with higher levels of education tend to exhibit a more favorable attitude toward e-commerce, viewing it as a convenient and efficient shopping channel [ 27 ]. Among other social factors enhancing human capital, education still plays a crucial role in equipping individuals with the necessary digital skills and literacy to navigate the complexities of e-commerce platforms; [ 28 , 29 ] found that higher levels of education are positively correlated with greater digital literacy, enabling individuals to engage more effectively in online transactions [ 30 ]. When addressing digital divides, some authors suggest that education plays a critical role in bridging digital divides and ensuring equitable access to e-commerce opportunities. Recent research highlights the importance of educational programs in narrowing disparities in e-commerce adoption rates across different demographic groups and geographic regions [ 31 , 32 ]. Studies aiming to link educational level and openness in promoting regulatory compliance highlighted that educated consumers and businesses are better equipped to understand and comply with the regulatory frameworks governing e-commerce transactions These findings underscore the role of education in promoting adherence to consumer protection laws, data privacy regulations, and cybersecurity practices in the e-commerce ecosystem [ 33 , 34 ]. Last, but not the least, education plays an important role in fostering entrepreneurship in the e-commerce sector. Education empowers aspiring entrepreneurs with the knowledge and skills needed to establish and operate successful e-commerce ventures. Recent research findings show that accessibility to a better-quality education significantly contributes to the emergence of innovative e-commerce startups and promotes entrepreneurial activities in the digital marketplace [ 35 ]. In conclusion, education seems to be a relevant, long-term factor in the promotion and advancement of e-commerce, empowering individuals, businesses, and societies to harness the transformative potential of digital commerce. By investing in education and fostering digital literacy, policymakers, and stakeholders can pave the way for inclusive e-commerce growth and sustainable economic development in the digital age. Thus, the first hypothesis we developed is stated below Hypothesis 1 (H 1): Level of education of the population aged 25–34, who have successfully completed tertiary studies, is a factor positively correlated to e-commerce development 2.2. E-Commerce and Infrastructure Autonomy In the era of digital commerce, the accessibility of the internet has emerged as a fundamental driver, reshaping consumer behavior, transforming business models, and fostering the expansion of e-commerce. In particular, the wide usage of portable computers and handheld devices has revolutionized the way individuals access the internet, extending autonomy and connectivity beyond the limits of home or workplace infrastructure. The development of telecommunications and wireless internet have led to the emergence of a new phase of electronic commerce called mobile commerce [ 36 ]. The widespread availability of mobile internet access has democratized online connectivity, empowering individuals to access e-commerce platforms anytime, anywhere. Recent studies [ 37 , 38 ] demonstrate that the convenience of mobile internet access significantly enhances consumer engagement with e-commerce, leading to increased browsing, shopping, and transactional activities on mobile devices. Other research papers emphasize that the ubiquity of smartphones and tablets has not only facilitated seamless connectivity but has also engendered a paradigm shift in consumer behavior, fostering a culture of on-the-go shopping and instant gratification [ 39 ]. Mobile internet access facilitates effortless and intuitive shopping experiences, enabling consumers to browse products, compare prices, and make purchases while on the

Sustainability 2024 , 16 , 3809 5 of 21 move. Recent research findings [ 40 ] highlight the role of mobile devices in capturing spontaneous purchase opportunities and capitalizing on moments of consumer intent, thereby driving impulsive buying behavior in e-commerce settings. An increased autonomy infrastructure and an affordable accessibility of internet connection have broadened the reach of e-commerce, extending market penetration to underserved segments of the population and more isolated regions [ 41 ]. Some authors [ 42 ] suggest the proliferation of smartphones and mobile internet connectivity as factors that have helped small businesses and entrepreneurs tap into previously untapped consumer segments, fostering inclusive economic growth and reducing digital divides The infrastructure autonomy also contributes to creating a personalized and contextualized customers’ experience in the e-commerce environment. Mobile internet access enables e-commerce platforms to deliver personalized and contextually relevant experiences, leveraging location-based services, push notifications, and real-time data analytics. Recent research findings [ 43 , 44 ] underscore the importance of mobile-driven personalization strategies in enhancing user engagement, loyalty, and conversion rates in the e-commerce market. However, the causal relationship between infrastructure and e-commerce proves to be bi-univocal [ 45 ]. The growth in e-commerce has fueled technological advancements and innovation. Continued advancements in mobile technology and internet infrastructure, such as the rollout of 5 G networks and the emergence of progressive web applications (PWAs), are poised to further revolutionize the e-commerce landscape. Related to this topic, some findings [ 46 , 47 ] highlight the transformative potential of next-generation mobile technologies in stimulating immersive shopping experiences, augmented reality (AR) commerce, and safer transactions In conclusion, by leveraging the transformative potential of mobile technology, businesses can unlock new opportunities for growth, innovation, and market inclusivity in the dynamic digital commerce landscape. The proliferation of portable computers and handheld devices has emerged as a transformative force in catalyzing the growth of e-commerce. Reviewing the literature in this field, the second hypothesis we consider is the following Hypothesis 2.1 (H 2.1): Infrastructure autonomy, illustrated as the percentage of individuals who use a portable computer or a handheld device to access the internet away from home or work, is a determinant factor that fosters e-commerce development Hypothesis 2.2 (H 2.2): Infrastructure autonomy, illustrated as the percentage of households who have internet access at home, contributes significantly to e-commerce development 2.3. E-Commerce and the Intensity of Internet Usage Closely linked to the previous factor, this part of the literature review is focused on analyzing the intensity of internet usage, identified as another crucial determinant of e-commerce growth. Both indicators, the percentage of individuals who use the internet daily and the overall percentage of individuals who have ever used the internet, inform us about the market size and the potential for online sales. A regular usage of the internet suggests a consumer base that is familiar with online navigation and, therefore, more likely to participate in e-commerce activities Daily internet users tend to exhibit higher levels of engagement with e-commerce platforms, contributing to increased website traffic, prolonged session durations, and higher conversion rates. Related to consumer engagement in e-commerce, recent research highlights that intensive internet usage fosters deeper consumer interactions with online retailers, resulting in heightened brand loyalty and repetitive purchases [ 30 , 48 ]. Moreover, customer engagement can also be estimated by an individual’s involvement within the social networks of online brand communities [ 49 ]. With a focus on the noneconomic determinants of customer engagement, researchers analyzed the emotional or psychological dimension of engagement that consumers develop towards a particular com-

Sustainability 2024 , 16 , 3809 6 of 21 pany or brand, resulting in recurrent interactions that extend beyond simple transactional motivation [ 50 , 51 ]. Other studies aim to research the expansion of the digital market reach level. The prevalence of daily internet usage expands the reach of e-commerce platforms, enabling businesses to get into broader and more diverse consumer segments. According to [ 52 , 53 ], the active participation of daily internet users in online communities, social media platforms, and digital marketplaces facilitates word-of-mouth referrals, viral marketing, and organic brand advocacy, thereby amplifying the visibility and reach of e-commerce brands. Intensive internet usage influences the purchase decision-making process, empowering consumers with access to comprehensive product information, user reviews, and price comparisons. Ref. [ 54 ] underscores the role of daily internet users in conducting extensive pre-purchase research, leading to informed buying decisions and reduced perceived risks associated with online transactions Moreover, the intensity of internet usage is augmented by the adoption and utilization of mobile devices for e-commerce transactions. Ref. [ 55 ] highlights the correlation between daily internet users and mobile commerce engagement, as these individuals prefer smartphones and tablets to access e-commerce platforms on the go, driving the growth of mobile commerce ecosystems. These developments naturally fuel ongoing technological innovation and advancements within the e-commerce industry. Ref. [ 56 ] emphasize the role of intensive internet usage in driving investments in user experience optimization, personalized recommendations, and emerging technologies such as augmented reality and virtual reality, thereby enhancing the overall shopping experience and fostering consumer satisfaction In conclusion, the intensity of internet usage, particularly among individuals who engage with the internet on a daily basis, serves as a key driver of e-commerce growth, fueling consumer engagement, expanding market reach, and stimulating technological innovation. Therefore, e-commerce businesses should continuously develop tailored sales strategies, optimize digital experiences, and capitalize on emerging opportunities to drive sustained e-commerce expansion in the digital era. For this purpose, we present below the third hypothesis outlined in our model Hypothesis 3.1 (H 3.1): The intensity of internet usage, as the percentage of individuals who use the internet daily, has a positive effect in fostering e-commerce Hypothesis 3.2 (H 3.2): The basic digital skills, as the overall percentage who have ever used the internet, have a positive effect on the potential development of e-commerce 2.4. E-Commerce and Income Following a macroeconomic perspective, income level stands out as a critical determinant influencing consumer behavior, market dynamics, and the overall expansion of digital commerce. However, the relationship between gross domestic product (GDP) and e-commerce growth is rather bi-univocal than univocal. Firstly, a vast part of the literature demonstrates that e-commerce development has a significant impact on the dynamics of economic growth [ 57 – 62 ]. Secondly, some authors consider that real GDP, as a measure of a nation’s economic output, serves as a barometer of purchasing power and consumer confidence. Countries with robust GDP growth often witness a corresponding surge in e-commerce activities, as consumers exhibit a greater propensity to engage in online transactions [ 63 , 64 ]. For instance, wealthier economies have more resources to invest in the necessary internet infrastructure and the population has more disposable income for online purchases [ 65 , 66 ]. Focused on the distribution of wealth, other researchers have tested the contribution of digitalization in reducing income inequality in G 20 countries [ 67 ], as well as in increasing the GDP level [ 68 ].

Sustainability 2024 , 16 , 3809 7 of 21 Countries with higher GDP per capita often favor greater access to digital infrastructure, financial services, and internet connectivity, fostering an environment conducive to e-commerce adoption and engagement. Ref. [ 69 ] suggests that increased income levels enhance market accessibility and affordability, driving e-commerce penetration rates and transaction volumes. Technological adoption rates and innovation capacities within a country, empowered by higher GDP per capita, are also shaping the development and sophistication of e-commerce ecosystems. Relevant research findings [ 70 ] highlight the role of higher income levels in driving investments in digital infrastructure, mobile technologies, and emerging e-commerce platforms, thereby fueling technological advancements and market competitiveness Moreover, high income countries often exhibit greater market maturity and consumer confidence levels, facilitating the growth and sustainability of e-commerce businesses Therefore, rising income levels contribute to increased trust in online transactions, reduced perceived risks, and a greater willingness to experiment with new e-commerce platforms and services [ 71 , 72 ]. Additionally, GDP per capita growth is closely linked to broader socio-economic development and inclusive economic growth, which, in turn, promote digital inclusion and e-commerce participation among diverse customer segments. In other studies, [ 73 – 75 ] emphasize the role of income redistribution policies and inclusive economic strategies in narrowing digital divides and expanding e-commerce access for various income categories Since GDP per capita emerges as a macroeconomic driver of e-commerce growth, exerting a multidimensional influence on consumer behavior, market dynamics, and technological innovation, this factor is of particular importance in the present paper. By understanding the nuanced relationship between income level and digital commerce expansion, policymakers, businesses, and stakeholders can formulate targeted strategies to foster inclusive e-commerce ecosystems and leverage the transformative potential of digital commerce in driving sustainable economic development. The fourth hypothesis extracted from the above literature is the following Hypothesis 4 (H 4): The income level, measured as real GDP per capita in purchasing power parity, has a positive effect in fostering e-commerce 2.5. E-Commerce and Institutional Quality The institutional framework plays a significant role in shaping the regulations, market conditions, and the development trajectory for e-commerce. The index used in this paper as a proxy for institutional quality is the economic freedom index (EFI), which has been developed by the Fraser Institute [ 76 ] since 1996. Economic freedom, meaning promoting a free-market environment with minimal government intervention, has been studied for its influence on entrepreneurial ventures, including the e-commerce sector. Recent findings illustrate that economic policies favoring free trade and business operations contribute to the flourishing of e-commerce [ 77 – 80 ]. Conversely, if political choice is substituted for personal choice, restrictive regulatory frameworks can inhibit the potential growth of the digital market [ 81 ]. Factors such as property rights protection, contract enforcement, and regulatory efficiency are essential to fostering a favorable climate for the business environment, particularly for e-commerce entrepreneurial endeavors. Related to this, different studies [ 82 ] suggest that countries with higher levels of economic freedom tend to have streamlined regulatory processes, lower bureaucratic burdens, and greater legal predictability, which are conducive to e-commerce investment and entrepreneurship Economic freedom fosters market competition and encourages innovation in countries that promote it. Some research [ 83 ] suggests that countries with robust institutional frameworks and open market policies experience greater levels of competition among e-commerce firms, leading to enhanced product diversity, service quality, and technological advancements. Moreover, economic freedom is linked to the protection of property rights

Sustainability 2024 , 16 , 3809 8 of 21 and the enforcement of contracts, which are essential for building consumer trust and confidence in e-commerce transactions. Aiming to evaluate e-commerce readiness, ref. [ 84 ] highlights the role of institutional quality in safeguarding intellectual property rights, data privacy, and consumer rights, thereby bolstering trust in online platforms and fostering e-commerce adoption The institutional quality of the business environment, as illustrated by the economic freedom level, influences the investment climate and attractiveness of countries for foreign direct investment (FDI) in the e-commerce sector. According to research by [ 85 ], countries with higher levels of economic freedom are more likely to attract FDI inflows in infrastructure, technology, and logistics, driving industry growth and market expansion Therefore, with respect to this factor, we can conclude that institutional quality, particularly illustrated by economic freedom level, serves as a benchmark in promoting e-commerce growth, providing the necessary sound regulation system, fair competition, and investment incentives for digital commerce expansion. By identifying the appropriate institutional reforms, policymakers and stakeholders can create an enabling free-market environment that stimulates innovation, entrepreneurship, and sustainable economic development in the digital era. Based on this vast empirical analysis and theoretical research findings, we formulate the following hypothesis Hypothesis 5 (H 5): The quality of the institutional framework, with the economic freedom index as a proxy, has a positive influence on e-commerce development 3. Research Data The sample includes the EU 27 countries and data used in this paper are provided by Eurostat, respectively, Fraser Institute. The selected variables and data sources are illustrated in Table 1 . Table 1. Variables and data sources Variables Symbol Data Source Percentage of enterprises with e-commerce sales (10 persons employed or more) ECOM Eurostat, https://ec.europa.eu/eurostat/databrowser/view/ isoc_ec_esels/default/table?lang=en The share of the population aged 25–34 who have successfully completed tertiary studies (ISCED 2011, levels 5–8), population from 25 to 34 years TEA Eurostat, https://ec.europa.eu/eurostat/ databrowser/view/sdg_04_20/default/table Percentage of individuals who used a portable computer or a handheld device to access the internet away from home or work IPIU Eurostat, https://ec.europa.eu/eurostat/databrowser/view/ isoc_ci_ifp_pu$defaultview/default/table Level of internet access: percentage of households LIA Eurostat, https://ec.europa.eu/eurostat/ databrowser/view/tin 00134/default/table Percentage of individuals who used the internet daily IWUI Eurostat, https://ec.europa.eu/eurostat/databrowser/ product/view/isoc_ci_ifp_fu Internet use by individuals: Percentage of individuals who have ever used the internet IUI Eurostat, https://ec.europa.eu/eurostat/ databrowser/view/tin 00028/default/table Gross domestic product, volume indices of real expenditure per capita (PPS_EU 27_2020 = 100) GDPc Eurostat, https://ec.europa.eu/eurostat/ databrowser/view/tec 00114/default/table Economic Freedom Rankings, overall score (out of 10) EFR Fraser Institute, https://www.fraserinstitute.org/ economic-freedom/dataset?geozone=world&page= dataset&filter=1&sort-field=country&sort-reversed= 0&date-type=range&max-year=2021&min-year=2010 For all data sources: accessed on 6 January 2024.

Sustainability 2024 , 16 , 3809 9 of 21 4. Methodology and Results As a preliminary method, we tested panel models, and the results were statistically insignificant. Also, due to the small time series size and strong correlations in the data series (with possible multicollinearity effects) it was not possible to construct a cointegration model between the percentage of enterprises with e-commerce sales (ECOM) and all/several exogenous variables. We chose the PMG/ARDL technique because it has the advantage of identifying and preventing problems related to the estimation of short time series data. It also allows the simultaneous estimation of the parameters from the long-term stable relationship and from the short-term dynamic equation, which helps to avoid the problems generated by the non-stationarity of the time series. The econometric tests that have been developed to improve the quality of our research findings are the following For these variables, specific tests do not reject the unit root hypothesis, both as common unit root process, i.e., Levin, Lin, and Chu test [ 86 ] and Breitung test [ 87 ], and as individual unit root process, i.e., Im, Pesaran, and Shin [ 88 ], ADF–Fisher, and Philips–Perron tests [ 89 ], while the Hadri stationarity test [ 90 ] rejects the null (all tests are subject to the small size of the time series). All tests reject the unit root for the differenced series. As a result, we accept that the analyzed time series are non-stationary, integrated of the 1 st order, that is, they are I(1). As the first step of analysis, we test causal relationships, in the short run, between ECOM and selected variables. Since the series are I(1), we applied the Toda–Yamamoto version of the Granger causality test [ 91 ]. Technically, all information criteria (Akaike, Schwartz, Hannan–Quin) select a VAR(1) model According to the Toda–Yamamoto methodology [ 92 ], we estimate the VAR(1) model in which we included as exogenous variables the 2 nd order lags of the analyzed series. The results of the causality tests are presented in Table 2 . Table 2. Granger causality test—Toda–Yamamoto version. VAR Granger Causality/Block Exogeneity Wald Tests. Sample: 2010–2023. Included observations: 155 Dependent Variable: ECOM Excluded Chi-sq df Prob. TEA 1.257259 1 0.2622 IPIU 0.570617 1 0.4500 IWUI 9.253724 1 0.0024 GDPc 1.981208 1 0.1593 EFR 1.449184 1 0.2287 LIA 7.577376 1 0.0059 IUI 1.266025 1 0.2605 All 21.22833 7 0.0034 Source: data estimated in EViews Except for the percentage of individuals who used the internet daily (IWUI) and level of internet access: percentage of households (LIA) variables, the Granger tests (Toda–Yamamoto version) reject the hypothesis of causality relationships, in the short term, between the time series analyzed and percentage of enterprises with e-commerce sales (ECOM). We therefore test for the existence of long-term relationships (cointegration) We tried to build a model that includes all the variables. But, between some explanatory variables there is a strong and statistically significant (according to the t-statistical test) linear correlation. The coefficients of linear correlation (Pearson) are in Table 3 :

Sustainability 2024 , 16 , 3809 10 of 21 Table 3. Coefficients of linear correlation (Pearson) between the exogenous variables. Sample: 2010 2023. Included observations: 378. Pairwise samples (pairwise missing deletion) Correlation (t-Statistic) ECOM TEA IPIU IWUI GDPC EFR LIA IUI ECOM 1 TEA 0.4005 1 (8.154) IPIU 0.6133 0.4892 1 (11.252) (8.129) IWUI 0.5918 0.5060 0.8637 1 (14.198) (10.942) (24.831) GDPC 0.3307 0.4733 0.4913 0.5256 1 (6.279) (9.640) (8.175) (11.068) EFR 0.3599 0.2516 0.4562 0.3621 0.4693 1 (6.911) (4.664) (7.428) (6.960) (9.129) LIA 0.5904 0.4177 0.8590 0.9395 0.5420 0.3708 1 (13.022) (7.869) (24.312) (48.909) (11.041) (6.525) IUI 0.6251 0.4656 0.8466 0.9424 0.5497 0.4518 0.9523 1 (14.326) (9.020) (23.053) (50.487) (11.283) (8.276) (55.678) Source: data estimated in EViews All the coefficients of linear correlation are statistically significant at a <10 − 5 level (according to the t-statistic tests). There were several linear correlation coefficients that exceed the threshold of 0.80, i.e., the coefficients between percentage of individuals who used a portable computer or a handheld device to access the internet away from home or work (IPIU), level of internet access (LIA), percentage of individuals who used the internet daily (IWUI) and internet use by individuals (IUI)—and between the last three variables, the coefficients are even (above 0.94) Due to the small time series size and strong correlations in the data series (with possible multicollinearity effects) it was not possible to construct a cointegration model between the Percentage of enterprises with e-commerce sales (ECOM) and all/several exogenous variables Consequently, we tested the existence of long-run relationships between the variable ECOM and each explanatory variable individually. For this purpose, we used Pooled Mean Group/Autoregressive Distributed Lag Models (PMG/ARDL). The PMG/ARDL technique was originally proposed by Pesaran, Shin, and Smith [ 93 ] and has the advantage of identifying and preventing problems related to the estimation of short time series data. It also allows the simultaneous estimation of the parameters from the long-term stable relationship and from the short-term dynamic equation, which helps to avoid the problems generated by the non-stationarity of the time series. The components in the PMG/ARDL model structure are the following: • Cointegration: If the error correction term is statistically significant, it suggests that a long-run relationship (cointegration) exists between the variables in the model • Long-run effects: These are the impacts of changes in independent variables on the dependent variables over a longer period. They are represented by the coefficients of the levels of the variables. A positive coefficient indicates that an increase in the independent variables leads to an increase in the dependent variables in the long run, while a negative coefficient suggests the opposite • Short-run effects: These are the immediate impacts of changes in independent variables on the dependent variables. They are represented by the coefficients of the lagged differences of the variables. A positive coefficient indicates that an increase in the independent variables leads to an increase in the dependent variables in the short run, while a negative coefficient suggests the opposite.

Sustainability 2024 , 16 , 3809 11 of 21 • Error correction term (ECT): The ECT measures the speed at which the dependent variable returns to equilibrium after a change in the independent variable. A negative and statistically significant ECT indicates that any short-run disequilibrium will converge back to the long-run equilibrium The results of the cointegration relationships between the percentage of enterprises with ecommerce sales (ECOM) and each explanatory variable (PMG/ARDL) models are presented in Tables 2 and 4 . Table 4. Relationships between the percentage of enterprises with e-commerce sales and economic factors. Dependent variable: d(ECOM) Variable Coeff. Std. Error Prob. Variable Coeff. Std. Error Prob. Exogenous variable: TEA Sample: 2011–2022 Included observations: 322 Exogenous variable: IPIU Sample: 2013–2019 Included observations: 183 Long-Run Equation Long Run Equation TEA 0.19262 0.05007 0.0001 IPIU 0.36975 0.00531 0.0000 Short-Run Equation Short Run Equation Cointegr − 0.25218 0.07476 0.0009 Cointegr − 0.47159 0.11612 0.1021 d(TEA) − 0.12146 0.09274 0.1914 d(IPIU) 0.00677 0.10373 0.6714 intercept 3.71011 0.97641 0.0002 trend − 0.31587 0.12629 0.0136 Exogenous variable: IWUI Sample: 2011–2023 Included observations: 347 Exogenous variable: GDPc Sample: 2012–2022 Included observations: 295 Long-Run Equation Long Run Equation IWUI 0.20564 0.01332 0.0000 GDPc 0.14439 0.00315 0.0000 Short-Run Equation Short Run Equation Cointegr − 0.37023 0.06798 0.0000 Cointegr − 0.48555 0.07270 0.0000 d(IWUI) 0.01208 0.02868 0.6739 d(GDPc) − 0.03236 0.09414 0.7313 intercept 2.17017 0.46385 0.0000 trend 0.47483 0.07271 0.0000 Exogenous variable: LIA Sample: 2013–2023 Included observations: 290 Exogenous variable: IUI Sample: 2013–2023 Included observations: 293 Long-Run Equation Long Run Equation LIA 0.19895 0.00382 0.0000 IUI 0.22273 0.00404 0.0000 Short-Run Equation Short Run Equation Cointegr − 0.19678 0.07916 0.0135 Cointegr − 0.45924 0.07239 0.0000 d(LIA) 0.18122 0.09130 0.0482 d(IUI) − 0.08151 0.12005 0.4978 trend 0.24112 0.07871 0.0024 Exogenous variable: EFR Sample: 2011–2023 Included observations: 295 Symbols: ECOM—Enterprises with E-commerce sales TEA—Tertiary education IPIU—Percentage of individuals who used a portable computer or a handheld device to access the internet IWUI—Percentage of individuals who used the internet daily LIA—Level of internet access: percentage of households GDPc—Gross domestic product per capita IUI—Internet use by individuals EFR—Economic Freedom Rankings Long-Run Equation EFR 1.90530 0.07150 0.0000 Short-Run Equation Cointegr − 0.33850 0.05979 0.0000 d(EFR) − 0.28077 1.93059 0.8845 trend 0.30440 0.06433 0.0000 Source: Econometric models estimated in EViews. Method: ARDL. Model selection method: Akaike info criterion (AIC). Selected models: ARDL(1,1).

Sustainability 2024 , 16 , 3809 12 of 21 5. Discussions The seven models identify the existence of stable, positive, long-term cointegration relationships between percentage of enterprises with e-commerce sales (ECOM) and the explanatory variables selected in the analysis. Except for the relationship between ECOM and IPIU (significant at 0.10 level), the other six cointegration relationships are statistically significant at the 0.0001 level. All the relationships are stable (cointegration coefficients are negative, sub-unitary and significantly different from zero). Generally, the occurrence of a shock in the error variable (of the size equal to one standard deviation) is absorbed within two (for the IPIU, GDPc and IUI equations), up to five periods (for the LIA equation) Consistent with the results of Granger (Toda–Yamamoto version) causality tests (see Table 2 ), the ARDL model identifies, in addition to a long-term relationship (cointegration), a significant short-term relationship between Enterprises with E-commerce sales (ECOM) and level of internet access: percentage of households (LIA). The error correction form of the model is the following: d ( ECOM t ) = − 0.196778 | {z } cointergration coe f f icient × [ 0.198945 × LI A t ] | {z } long run relationship + [ 0.181223 × d ( LI A t )] | {z } short term equation (1) (the short-term coefficient is significant at 0.05 level; other parameters are significant at the 0.01 level). The output of the model suggests that the level of internet access (LIA) had a positive impact on ECOM— percentage of enterprises with e-commerce sales (10 persons employed or more) , both as a short-term dynamic and as a long-run stable relationship. The system absorbs a shock of one standard deviation in about five periods The Granger (Toda–Yamamoto version) causality test (Table 2 ) also identifies a similar causal relationship between Enterprises with E-commerce sales (ECOM) and percentage of individuals who used the internet daily (IWUI), in the VAR model with lag = 2. The ARDL model (Table 4 ) does not identify such a relationship—the short-term impact coefficient is not significant (the probability associated with the null hypothesis in the tstatistic test is 0.6739, much higher than the standard level of 0.05). But, by building an ARDL(1,1) model with the IWUI series lagged by one period (i.e., IWUI t − 1 ), a short-term relationship between the respective variables can be identified (in addition to the long-term relationship—cointegration). The ARDL model is the following: d ( ECOM t ) = − 0.772396 | {z } cointergration coe f f icient · [ 0.180074 · IW IU t − 1 ] | {z } long run relationship + +[ 0.063165 · d ( IWU I t − 1 ) + 3.702659 + 0.273839 · trend ] | {z } short term equation (2) In the ARDL equation, the short-term impact coefficient, d ( IWUI t − 1 ), is significant at the 0.10 level and all other parameters are significant at the 0.0001 level The output of the model suggests that the percentage of individuals who used the internet daily from the previous period ( IWUI t − 1 ) had a positive impact on percentage of enterprises with e-commerce sales (10 persons employed or more) , both as a short-term dynamic and as a long-term stable relationship The model also includes a trend variable with a positive impact, our results being consistent with other findings in the e-commerce literature [ 55 ]. The system absorbs a shock of one standard deviation in less than two periods (1/0.77 ≈ 1.3) Similarly, consistent with Granger (Toda–Yamamoto version) causality tests, the ARDL models do not identify an econometrically significant short-run dynamics relationship for the links between Enterprises with E-commerce sales (ECOM) and the other variables (for

Sustainability 2024 , 16 , 3809 13 of 21 TEA, IPIU, GDPc, IUI and EFR, the coefficients in the short-run regression equations are not significant at the standard level). The cointegration relationships are the following: • For the long-run relationship between the ECOM— Percentage of enterprises with ecommerce sales (10 persons employed or more) and TEA— The share of the population aged 25–34 who have successfully completed tertiary studies (ISCED 2011, levels 5–8), population from 25 to 34 years: ECOMt = 0.19262 · TEA coefficient of cointegration = − 0.25218 The variable TEA had a positive impact on ECOM, with similar results being identified in other research papers [ 94 – 96 ]. Similar findings illustrate a positive and significant impact of education level on the development of e-commerce [ 97 ]. A shock was absorbed in four periods. In the short-term equation, only the intercept is significant • For the long-run relationship between the ECOM— percentage of enterprises with ecommerce sales (10 persons employed or more) and IPIU— percentage of individuals who used a portable computer or a handheld device to access the internet away from home or work : ECOMt = 0.36975 · IPIU coefficient of cointegration = − 0.47159 The variable IPIU had a positive impact on ECOM, supporting other research findings [ 98 – 100 ], a shock was absorbed in about two periods. In the short-term equation, only the intercept is significant • For the long-run relationship between the ECOM— percentage of enterprises with ecommerce sales (10 persons employed or more) and GDPc— gross domestic product, volume indices of real expenditure per capita (PPS_EU 27_2020 = 100): ECOMt = 0.14439 · GDPc coefficient of cointegration = − 0.48855 The variable GDPc had a positive impact on ECOM, consistent with other research results [ 57 – 60 ], a shock was absorbed in about two periods. In the short-term equation, only the intercept is significant • For the long-run relationship between the ECOM— percentage of enterprises with ecommerce sales (10 persons employed or more) and IUI— internet use by individuals (percentage of individuals who have ever used the internet) : ECOMt = 0.22273 · IUI coefficient of cointegration = − 0.45924 The variable IUI had a positive impact on ECOM, digital skills being long-run determinant force in fostering e-commerce development [ 101 ]. A shock was absorbed in about two periods. In the short-term equation, only the (positive) trend is significant • For the long-run relationship between the ECOM— percentage of enterprises with ecommerce sales (10 persons employed or more) and EFR— Economic Freedom Rankings, overall score (out of 10) : ECOMt = 1.90530 · EFR coefficient of cointegration = − 0.33850 The variable EFR had a positive impact on ECOM in accordance with the cited literature findings [ 77 , 78 ], a shock was absorbed in about three periods. In the short-term equation, only the (positive) trend is significant In summary, all seven starting hypotheses are verified, as illustrated in Table 5 : Table 5. Validation of the hypotheses Hypothesis Short-Term Relation Long-Term Relation Coefficient of Cointegration Probability H 1: TEA positively influences ECON Not significant ECOMt = 0.19262 · TEA − 0.25218 0.0009 H 2.1: IPIU positively influences ECON Not significant ECOMt = 0.36975 · IPIU − 0.47159 0.1000

Sustainability 2024 , 16 , 3809 14 of 21 Table 5. Cont Hypothesis Short-Term Relation Long-Term Relation Coefficient of Cointegration Probability H 2.2: LIA positively influences ECON 0.181223 × d(LIA) ECOMt = 0.198945 · LIA − 0.196778 0.0001 H 3.1: IWUI positively influences ECON 0.063165 × d(IWUI) + 3.70 + 0.273839 × trend ECOMt = 0.180074 · IWUI − 0772396 0.0001 H 3.2: IUI positively influences ECON Not significant ECOMt = 0.22273 · IUI − 0.45924 0.0001 H 4: GDPc positively influences ECON Not significant ECOMt = 0.14439 · GDPc − 0.48855 0.0001 H 5: EFR positively influences ECON Not significant ECOMt = 1.90530 · EFR − 0.33850 0.0001 Source: data estimated in EViews The variables in the analyzed system are expressed in different measurement units and have different volatilities (variances) Given these circumstances, the estimators cannot be compared directly. Instead, we adopted a different approach that is recommended in such cases. It is worth noting that we did not find this approach in other similar papers. In (Table 6 ) we calculated the coefficients standardized by the ratio between the standard deviations of the endogenous and the exogenous variable, for each model (the extent to which the variability of the dependent variable is associated with the variability of the regressor, both variabilities are evaluated in terms of standard units) Table 6. Standardized coefficients for the long-run relationships Variable Coefficient Standardized Coefficient Elasticity at Means TEA 0.192624 0.236494 0.393723 IPIU 0.369753 1.016403 1.130767 IWUI 0.205641 0.411326 0.725394 GDPC 0.144390 0.828002 0.739876 LIA 0.198945 0.265359 0.822629 IUI 0.222725 0.283840 0.931964 EFR 1.905299 0.084265 0.774517 Source: data estimated in EViews using ARDL(1,1) models Also, Table 6 shows the coefficients scaled as elasticity at means (scaling is achieved by the ratio between the mean of the endogenous variable and the mean of the regressor) If the exogenous variable values change by one standard deviation, then the ranking of impacts, in terms of standard deviations of the ECOM variable ( percentage of enterprises with e-commerce sales ), goes from 1.02 for IPIU ( percentage of individuals who used a portable computer or a handheld device to access the internet away from home or work ) and 0.83 for GDPc ( gross domestic product, volume indices of real expenditure per capita ), to only 0.08 for EFR ( Economic Freedom Rankings ) Given that the inertia (difficulty to register a substantial change) is different for various economic and social processes, we must consider the fact that a change with one standard deviation of GDPc, TEA, or EFR is harder to achieve than a change with one standard deviation in IPIU, IWUI, or IUI Starting from such findings, we calculated the percentage change (relative to its mean) of the ECOM variable, when the explanatory variables change by a percentage (the same, relative to their mean). This approach represents another innovative contribution to e-commerce research regarding the time responsiveness of e-commerce dynamics to changes in various influencing factors. All elasticities are positive. The dynamics of the ECOM variable ( percentage of enterprises with e-commerce sales ) is elastic with respect to IPIU ( percentage of individuals who used a portable computer or a handheld device to access the internet away from home or work ), and inelastic with respect to all the other analyzed variables. The

Sustainability 2024 , 16 , 3809 15 of 21 smallest impact is the one induced by TEA (+0.39), a value located at half of the elasticities at means recorded for the other factors For the robustness of the analysis, we verified the existence of cointegrating relationships between Enterprises with E-commerce sales (ECOM) and the variables under analysis by constructing the corresponding equations solved by the Panel Fully Modified Least Squares (FMOLS) [ 102 ] and Panel Dynamic Least Squares (DOLS) methods [ 103 ]. The results confirm the conclusions deduced from the analysis of the estimates in Table 4 (in terms of the dimension and significance—sign of the estimators) Limitations While this study provides valuable insights into the e-commerce trends in the European Union and the factors influencing its growth, several limitations should be acknowledged. All tests conducted in this study are subject to the relatively small size of the time series data. The limited periods available for some factors may constrain the robustness of the findings and the ability to draw definitive conclusions about shortand long-term trends in e-commerce growth. Moreover, the models utilized in this study excluded other potentially relevant variables, such as The Digital Economy and Society Index (DESI), due to lack of data since it has been recently developed by European Commission. Finally, another limitation that we are aware of is that the sample used in our study includes only EU member states, which are subject to European digital policy. Consequently, the national policies governing e-commerce within these countries may be shaped by broader European policies and regulations. This may limit the applicability of the findings to other regions or countries outside the European Union that might have some specific particularities at the national level. Acknowledging these limitations is essential for interpreting the results of this study accurately and understanding the implications. Future research in this field could address these limitations by employing larger time series data, incorporating additional relevant variables, and exploring the exhaustive impact of e-commerce policies at the national level. The limitations presented above shall be seen as opportunities for further research developments. For instance, in the future, research could incorporate DESI to identify determinants and e-commerce trends and growth within the EU. Also, longitudinal analysis of e-commerce growth trends over a larger time series data might be considered to identify the long-term patterns and additional relevant determinants of e-commerce growth in EU. Another research area could focus on a comparative analysis of e-commerce trends and policies in the European Union versus non-EU countries. Further research could explore the differences in e-commerce growth factors and policies between EU member states and countries outside the EU to understand the impact of national and regional regulations on e-commerce development 6. Conclusions The findings of our research offer valuable insights into the e-commerce trends in the European Union, highlighting the intensity effect of education, internet infrastructure autonomy and usage, income, and economic freedom on e-commerce growth. Additionally, by identifying the periods needed in absorbing the shocks, we provide useful insights about the time responsiveness of e-commerce growth to changes in these factors We have identified a stable, positive, long-term relationship between ECOM and all the explanatory variables considered. Furthermore, the occurrence of a shock in the error variable is absorbed within a relatively short period, ranging from two to five periods across different equations The ARDL model revealed both long-term stable relationships and significant shortterm dynamics between ECOM and certain explanatory variables. Specifically, the level of internet access (LIA) demonstrated a positive impact on e-commerce sales, both in the shortterm and long-term. Similarly, the percentage of individuals who used the internet daily (IWUIt-1) exhibited a positive influence on e-commerce sales, with the system absorbing shocks within less than two periods (in our model, 1, 3 years).

Sustainability 2024 , 16 , 3809 16 of 21 Additionally, the Granger causality tests indicated significant positive impacts of variables such as TEA, IPIU, GDPC, IUI, and EFR on e-commerce sales. While these variables did not show significant short-term dynamics in the ARDL models, they nonetheless contributed positively to e-commerce growth over the long term By addressing the implications of these results, policymakers, businesses, and stakeholders can formulate targeted strategies to harness the full potential of e-commerce for driving economic development, innovation, and digital inclusion across the EU member states [ 104 ]. Therefore, to reach the EU-level targets set out in the Digital Decade, our findings provide the necessary empirical support for EU policymakers in designing short-run targeted strategies to foster sustainable development: (a) Prioritizing significant resources for investment in ICT infrastructure, especially in emerging economies to facilitate the technological catching-up process; (b) Creating EU-funded programs and dedicated courses aimed to improve digital skills of vulnerable groups; (c) Allocating funding and technical support for the expansion of internet infrastructure in rural and underdeveloped areas to bridge the digital divide and ensure equal access to e-commerce opportunities; (d) Implementing regulations, commercial practices, and standards to protect consumers and businesses in the e-commerce sector, including measures to combat fraud, protect personal data, and ensure fair competition; (e) Collaborating with national stakeholders to develop targeted strategies and initiatives aimed at maximizing the economic benefits of e-commerce for all EU member states, fostering innovation, and promoting digital inclusion In the long run, our findings illustrate the social benefits of redesigning the European institutional model in accordance with free-market principles [ 105 ]. By enhancing the level of economic freedom in the European market and by promoting inclusive economic growth [ 106 ], the EU can create a favorable environment for sustainable development and technological progress [ 107 ]. Specifically, there are a few economic policy directions that should be considered: (a) Implementing policies to promote low and stable inflation rates: The EU should focus on implementing sound monetary policies that create a conducive and predictable business environment, especially under the circumstances of high levels of public deficit and external debt in many EU countries (b) Lower marginal tax rates: The EU should consider implementing tax policies that aim to reduce the tax burden on disadvantaged groups such as low-income earners and small businesses. Lowering marginal tax rates for these groups can help promote economic inclusivity and stimulate entrepreneurship and innovation (c) Increase digitalization of public services: The EU should prioritize efforts to increase the digitalization of public services to enhance efficiency, accessibility, and transparency. By investing in digital infrastructure and technology, the EU can improve the delivery of public services, streamline administrative processes, and create new opportunities for innovation and growth in the digital economy At the macroeconomic policy level, all member states should intensify their efforts in the field of research by allocating greater financial resources to achieve the EU target of investing 3% of EU GDP in R&D [ 108 ]. It is research and development (R&D) that contributes to gross domestic product (GDP) growth and, in turn, to e-commerce growth This is a two-way relationship, as demonstrated by the studies cited in this paper The EU should focus on promoting digital inclusion and accessibility in the EU through various targeted initiatives for disadvantaged groups, such as the elderly and people with disabilities. These efforts in funding research and innovation projects to develop technologies and solutions that improve digital access and usability for all citizens, ensure equal opportunities in the European digital landscape.

Sustainability 2024 , 16 , 3809 17 of 21 To ensure equal and non-discriminatory access, AI can effectively translate content into native languages through natural language processing. Consequently, the innovations discovered should be shared with EU researchers by uploading them to the European cloud for open science, facilitating synergies with other researchers and enhancing global competitiveness A legal framework should be enacted to offer financial support to those companies, aimed at developing specific applications for people with disabilities or vulnerable individuals, so that they can also engage in e-commerce To foster e-commerce within the EU, the European Commission should prioritize the allocation of grants through the European Social Fund (ESF), to support projects that enhance digital skills and literacy among disadvantaged groups, such as the unemployed, migrants, and people with disabilities. Through training and education programs, the ESF can empower these groups to engage in the digital economy, including e-commerce Overall, these policies can help the EU achieve its goals of promoting economic freedom, inclusive growth, and technological advancement in the long run. In particular, by considering these policy directions, the EU can position itself as a global leader in sustainable development and capitalize on the transformative opportunities offered by e-commerce Author Contributions: Conceptualization, N.M.J., G.I.S., L.C.M. and D.A.B.; methodology, N.M.J.; software, N.M.J.; validation, N.M.J., G.I.S., L.C.M. and D.A.B.; formal analysis, L.C.M.; investigation, G.I.S.; resources, N.M.J., G.I.S. and L.C.M.; data curation, N.M.J.; writing—original draft preparation, N.M.J., G.I.S. and L.C.M.; writing—review and editing, N.M.J., G.I.S. and L.C.M.; visualization, N.M.J., G.I.S., L.C.M. and D.A.B.; supervision, D.A.B.; project administration, G.I.S. and L.C.M. All authors have read and agreed to the published version of the manuscript Funding: This research received no external funding Institutional Review Board Statement: Not applicable Informed Consent Statement: Not applicable Data Availability Statement: The raw data are available from the corresponding author upon reasonable request Conflicts of Interest: The authors declare no conflicts of interest References 1 Cui, M.; Pan, S.L. Developing Focal Capabilities for E-commerce Adoption: A Resource Orchestration Perspective Inf. Manag 2015 , 52 , 200–209. [ CrossRef ] 2 Santos-Ja é n, J.M.; Gimeno-Arias, F.; Le ó n-G ó mez, A.; Palacios-Manzano, M. The Business Digitalization Process in SMEs from the Implementation of e-Commerce: An Empirical Analysis J. Theor. Appl. Electron. Commer. Res 2023 , 18 , 1700–1720. [ CrossRef ] 3 Rupeika-Apoga, R.; Petrovska, K.; Bule, L. The Effect of Digital Orientation and Digital Capability on Digital Transformation of SMEs during the COVID-19 Pandemic J. Theor. Appl. Electron. Commer. Res 2022 , 17 , 669–685. [ CrossRef ] 4 Zi ó łkowska, M.J. Digital Transformation and Marketing Activities in Small and Medium-Sized Enterprises Sustainability 2021 , 13 , 2512. [ CrossRef ] 5 OECD Unpacking E-Commerce: Business Models, Trends and Policies ; OECD Publishing: Paris, France, 2019. [ CrossRef ] 6 Grandon, E.E.; Pearson, J.M. Electronic commerce adoption: An empirical study of small and medium US businesses Inf. Manag 2004 , 42 , 197–216. [ CrossRef ] 7 Jehangir, M.; Dominic, P.; Naseebullah, N.; Khan, A. Towards digital economy: The development of ICT and e-commerce in Malaysia Mod. Appl. Sci 2011 , 5 , 71–78. [ CrossRef ] 8 Pool, P.W.; Parnell, J.A.; Spillan, J.E.; Carraher, S.; Lester, D.L. Are SMEs meeting the challenge of integrating e-commerce into their businesses? A review of the development, challenges and opportunities Int. J. Inf. Technol. Manag 2006 , 5 , 97–113. [ CrossRef ] 9 UN E-Commerce and Development Report ; UN: New York, NY, USA, 2003; ISBN 9211126029. ISSN 9211126029 10 Ho, S.C.; Kauffman, R.J.; Liang, T.P. A growth theory perspective on B 2 C e-commerce growth in Europe: An exploratory study Electron. Commer. Res. Appl 2007 , 6 , 237–259. [ CrossRef ] 11 Baliamoune-Lutz, M. An analysis of the determinants and effects of ICT diffusion in developing countries Inf. Technol. Dev 2003 , 10 , 151–169. [ CrossRef ] 12 Lone, S.; Weltevreden, J.W.J European E-Commerce Report 2022 ; Amsterdam University of Applied Sciences & Ecommerce Europe: Amsterdam, The Netherlands; Brussels, Belgium, 2022.

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